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Article ID : 00112094 / Last Modified : 06/03/2024
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Before you start
- IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
- The steps to open and close the memory card covers of the camera differ based on the model. For details, refer to your camera's Help Guide.
Troubleshooting
A memory cardmight not berecognized if the card does not connect properly with thememory card slot inyour camera.Any of the following error messages may bedisplayed on the camera LCD screenwhen the memory card is not recognized.
Error messages and troubleshooting
Icon / ErrorMessage | Possible causes and troubleshooting steps |
---|---|
(Warning) icon / (Malfunction) icon |
|
Unable to use memory card. Format? |
|
Memory Card Error |
|
Unable to read memory card. Reinsert memory card. |
|
Memory card locked. |
|
This memory card may not be capable of recording and playing normally. |
|
Cannot create more folders. |
|
Reinsert the memory card |
|
Cannot recognize this memory card. Format and use again. |
|
The maximum number of still image folders has been reached. Cannot record still images. |
|
Additional troubleshooting steps:
Check that the memory card is not inserted in the wrong direction, or at a slant
Check if there is anything wrong with the memory card.
Check if another memory card can be recognized.
For other error messages, please check the following.
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